As told by Dr. Audley Williams

Listening Leads to Diagnosis

“Because we can give time to patients it really allows them to open up, to share.”

While practicing medicine in a traditional setting, Dr. Williams felt he often didn’t have the time needed to truly listen to his patients. Working with a patient who returned to the Activate clinic after seeing the care her child received, Dr. Williams was able to talk in-depth with her over the course of several visits and determine that a hereditary iron storage disease was at the root of her health problems. “By taking the time to listen, I could work with this patient to figure out the issue and address it,” Dr. Williams said.

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